The services offered by IBP’s Digital Experience Services empower organizations to improve customer experiences and to adopt insights-driven processes to create a smooth digital experience across many channels. We assist our clients in delivering the most engaging and personalized experiences, which are personal, insightful, and driven by data.
1. Create digitally enhanced experiences for omnichannel.
2. Enhance customer understanding by utilizing features such as IoT analytics, IoT, as well as mobility.
3. Define customer journeys from awareness to final decision.
4. Create custom offerings by using the power of predictive analytics as well as recommendation engines.
5. Enhance and optimize interactions with customers throughout the entire lifecycle.
6. Make use of Mindful Thinking to improve efficiency and provide Digital Capital faster.
1. Add value to your customer journeys.
2. Improve your ROI by providing tailored solutions based on the customer’s intelligence.
3. Improve marketing and sales interactions using customer insights.
4. Design Interactive, responsive, rich, and enjoyable micro-experiences.
5. Provide an efficient and proactive service to customers that surpass our customers’ expectations.
6. Create an omnichannel experience for B2B customers
1. Increase the productivity of associates.
2. Develop sales enablement based on insights Conversions, conversations, and conversations.
3. Effectively automate business decision-making in crucial aspects like pricing or managing master databases.
4. Real-time visibility and actionable insight about the shop floor or the actual conditions to CXO and the leadership.
1. Create a single version of truth for content products, including all electronic assets.
2. Make use of advanced analytics to enhance customer understanding.
3. Offer customized pricing, personalized recommendations, and tailored checkout procedures.
4. Garner insight from purchasing patterns to improve customer experience.
5. Connect the store and fulfillment center without replacing the ERP.
1. Mining customer trends can guide the development of products and promotions.
2. Implement methods for marketing and sales that are based on data.
3. Create personalized communications based on customer feedback.
4. Increase revenue and increase cross-sell and upsell opportunities.
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